Service-led economic growth has been a reality worldwide for most of the past century. Economists and the media, however, continue to focus on goods production when it is actually the service sector that holds the key to our development. Service enterprises create jobs, provide key industrial inputs, and are instrumental in poverty alleviation and balanced growth. Information technology and telecommunications, the backbone of service delivery, have made it possible for people to remain in rural communities and find good jobs through telecommuting or back office operations. Even developing economies are already exporting on average 68 different services to an average of 33 export markets, and service exports comprise at least one-quarter of global trade.
Many of the resources created by Dr. Riddle as a result of her broad-based work to strengthen the quality of services available in communities and the ability of individuals to be of service can be found on the pages of this website.